Operations Support Specialist

Operations Support Specialist

Your new company

Headquartered in Sydney, Australia, we are a multi-award-winning cloud communication company, and a leading provider of intelligent and secure business mobile messaging software solutions for enterprises and governments worldwide,
With an enviable portfolio of some of the world’s largest and leading brands, and the backing of a world-class delivery team, the foundations are well and truly set for your success.

Your new role

Based on our continuous global growth, we are seeking a 'Operations Support Specialist' to join our Cluj office in Romania. The primary purpose of this role is to contribute to delivering successful service delivery SLA and a high level of customer satisfaction.
We need a proactive and assertive individual who thrives working in time-sensitive environments. If these characteristics describe you, then you are the person we are looking for!

What will you be responsible for?
• Monitor and maintain RHEL systems.
• Provide customer support in a secondary/third support role as required.
• Provide communication on major service outages/escalations issues, and opportunities - get things done, make things happen.
• Coordinate planned changes with customer service, change management and operations.
• Be an ambassador of our company values "Respect, Collaborate, Strive, Innovate"

What you'll need to succeed

• Experience in shell scripting (BASH or Pearl/PYTHON)
• Technical troubleshooting skills (preferably java application support).
• Experience in using application and network monitoring and diagnostic tools.
• Monitoring with Nagios or other recognized industry monitoring tools
• SMPP, MM7
• Fluency in English

What you'll get in return

A friendly work environment, competitive salary package, and development opportunities.
At us, every day is unique. We see new customers, new business models, new opportunities and new challenges every day.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1169326
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Résumé

Type d'emploi
CDI
Secteur
Technology & Internet Services
Lieu
Cluj-Napoca
Spécialité
Technology
Réf. :
1169326

Contacter un consultant

Contactez Ruxandra Stanciu, le consultant en charge de cette offre d'emploi, situé à Hays Bucharest
Premium Plaza, 63-69 Dr. Iacob Felix Street, 7th floor

Téléphone: +40 723163701